Open the Royal Resource in your Browser, hit the “share” button - Hit the “Add to home screen” button - Hit “Add”.
Click the hamburger menu in the bottom right corner of your screen. Click the “My Account” tab. You will find your personal information, which can be edited directly on the page.
Click the hamburger menu in the bottom right corner of your screen and click the “My Account” tab. You will find your order history on this page.
The eBinder is a digital version of the Royal Resource binder. Instead of scanning products to get more information, simply click on the products of interest and you will access the same functionality.
Working from home is becoming more prevalent, therefore, we want to give users the option to ship samples to their office, or home.
If you are experiencing slowness, or your screen freezes, close the app then re-open it.
It is best to use the platform while having a strong WIFI connection. If your connection is weak, or you are in a warehouse, you may experience performance issues while using the platform.
Scan the text below the product image. Place the reticle directly on the text and move your phone closer until you see white text appear (recognizing the product). Once the text appears, tap anywhere on the screen to see the product in high-res mode.
If you are having issues, please ensure that there isn’t glare obstructing the view, as your phone may have difficulty reading the text.
Scan the text below the product image. Place the reticle directly on the text and move your phone closer until you see white text appear (recognizing the product). Once the text appears, tap the “Info” icon that appears on the bottom left side of your screen.
Open the “eBinder” and click (desktop) or tap (mobile) on the product you’d like to view in high-res mode.
Open the “eBinder” and click (desktop) or tap (mobile) on the “Info” icon on the bottom of the page to view the product information menu.
Tap the “Info” icon that appears when scanning a product in “Scan Mode” or at the bottom of the page in the eBinder. Tap the “Share” icon located on the right of the document title, and choose how you’d like to share (Email, Text, or Copy URL).
Connect technology will return the closest available matches, meaning that you may get poor results, if the image you upload doesn’t look like any of the 1200 products in the binder.
The more filters used, the lower the number of products Connect will search through to bring back closest available matches.
Poor image quality may also affect results.